Thursday, January 28, 2010

Hell Hath No Fury

To be fair we here at Green Bored Goobers won’t always pick on the sycophants and malcontents that huddle in the political sewers on the lower levels of the Green Bored.

No our venom knows no bounds so today we’ll move up a few notches and lambast a post by a Mr. Cheap Scott who writes;

Hello,
My DVD of the 5 card opener broke. Wanted to see if anyone would mind making a copy of theirs and sending me a copy. Would be happy to pay $5-$10 for the trouble. Very disappointed. He wanted $20 to replace a DVD I had already purchased. Very poor customer service. Seems like he is more focused on making as much money off everyone as he is in providing good customer service and support to folks that have already paid the $80+ to purchase his effect in the first place.

A somewhat reasonable request until we find out the contents of the e-mail requsting the replacement DVD

Hello,
I owned your 5 card opener routine and sold it to a fellow magician on the Magic Café. When the DVD arrived it was broken. Do you replacement DVD's? Cost?

Thanks,
Mr. Cheap Scott

Of course the creator of the DVD declined the request seeing how the damage wasn’t caused by him or his representatives.

Of course Mr. Cheap Scott doesn’t take kindly to denial or, it seems, personal responsibility. So he goes off on a tirade befitting Green Bored Goobers

It how a DVD is broken is irrelevant. Your effects are over priced to begin with. I paid $90 for the effect originally. I packaged it correctly when I sent it to a buyer on the Café. That is irrelevant. Lets say my little 4 year old daughter picked up a DVD of yours and scratched it accidentally. Your argument would be well its your fault. You should have locked them up in a safe 400 feet underground. If you had I would have sent you one free, but since you didn't I am going to charge you $20 for something that costs me $1-$2. Oh by the way....I already made about $85 off you the first time you purchased the effect. Good customer service. NOT. Last time I will be buying your effects and I will make sure that others know your stuff is OVERPRICED and your customer service is pathetic. Stop focusing on "teaching customers lessons" and start providing unconditional support of the folks spending big bucks to buy your stuff!!

It seems that hell hath no fury like a magic lover scorned. Especially one who isn’t going to make that 20 bucks reselling a DVD that I bet he’ll continue using the routine off of.

First he claims how the DVD got broken is irrelevant. OK, lets go try to return that car you just bought after running into a tree. I’m certain the dealership will take it back, no questions asked, cause how it got wrecked is irrelevant. Yeah, you go out and try that.

So sensing on some subconscious level that your argument is as weak as your moral code you start attacking the product saying it’s “over priced”. So just because it’s perceived to be expensive by you he somehow owes you for mishandling your own property. This fails on so many levels there’s not enough room on the server this blog is hosted on to even begin to respond to this idiotic argument.

He then starts his own little terrorism scheme;

Hopefully the buyer will send me the trick back and then I will make a video to post on YouTube about my experiences and opinion of Mr. A's customer service. Mr. A you need to rename your products to reflect your customer service attitude. Here are some humble suggestions and a marketing pitch to go along with them. You will see a You Tube video hopefully soon with my take on your over priced products and your support of them and the customers who purchase them. I know it won't change your attitude, but it will at least be cathartic for me. 1. Cheeky The Chump - You truly are a chump if you pay $550 for a $20 puppet and $100 worth of dollar store items. BTW - If you ever lose one Mr. A will gladly replace each $1 item for as much as he can charge you for it. Plus shipping and handling of course. 2. The Thug - It is the most amazing trick in the world!! Don't worry if you ever lose the instructions I will be happy to email you a copy for only $39.99 plus shipping and handling. 3. Sponge But - Hey I will sell you a set of 3 sponge balls for only $40. They only cost me $5, but I dipped them in some Canadian holy water so who knows what blessings you will receive. What a deal!! 4. Smart Ass - Well this one is actually named fairly correctly. However you need to capitalize the last word. It reflects your attitude of supporting customers quite appropriately. Cheers to all.... Cheap Scott

Unfortunate Mr. A capitulated and gave this moron a new DVD just to shut the idiot up. Someone needs to tell this goober a thing or two. So here we go.

Sir,
You’re a cheap, greedy, small minded little bully. Most likely a really pathetic performer to boot. Mr. A was in no way obligated to acquiesce to your insane and unreasonable demands. He is in no way responsible for your inability to A: Know how to correctly package and mail a DVD and B: think about spending a buck and taking out insurance on same. You accuse him of greed. This is projection of the first magnitude. It is you sir who is exhibiting greed. You want others to pay for your laziness and lack of judgment. You’re too cheap to recognize the error of your ways and refund your customers money for a mishap that was clearly all your fault. But instead of being a man and owning up to your incompetence you take the lowest of low roads and take the easy and cheap way out by besmirching another mans character.

Mr. A is obviously a much bigger man than any of us here on the Green Bored as I’m sure none of us would have gone to such measures to shut you up.

So here’s what we are going to do. We’ll monitor your posts and anytime you put something for sale we’ll buy it. After that we’ll post on the Green Bored how what you sold us was overpriced junk that arrived broken. We’ll then post long diatribes on said Green Bored proclaiming your greed, lack of customer service and overall greed. You’ll soon see what a bitch turnabout really is.

BTW where is that order you said you shipped out last week? You’re not trying to rip me off are you?